Get live video assistance and solve all kinds of troubles fast and easy. Show your expert what you see in real time with a camera on your smartphone. Both you and the expert see your camera video stream and can discuss the problem. Point to the object discussed with a visual mark.
Receive help from your customer support agent, mechanic or technician where you are. Solve a problem in real time without too much explaining – just show it.
To get live video assistance:
- Make sure your expert offers assistance with Remote Assistant
- Create a room
- Inform the room number to your expert
- Your expert joins the room
- You both see in real time what you show and what the expert points to
During a live video session, enjoy advanced capabilities:
- Live remote pointer
- Stable video even with unstable network connection
- Return and replay of what was shown
Need advice from a mechanic, support agent, repair person, technician, doctor, insurance expert, land surveyor, engineer? There is a smartphone app for this. Download Remote Assistant to get it then and there.
Are you a mechanic, technician, or another professional and want to help your clients remotely? Download the app and provide the service of future saving your and your clients’ time!